How to Apologize Well!

All of us have observed apologies that just didn’t make the cut!  They started out well but ended up feeling more like explanations for why a person feels right or justified.  The worst apologies are the ones that quickly get off the rails and turn to blame…not self-blame…but blaming everything and everyone for wrongdoing but themselves. “I’m sorry” are two of the hardest words to say, they seem to be missing from our vocabulary!